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Why switch

Switching your restaurant POS, and what really moves across

Whether you bill on a desktop POS, a billing app or a register, here is what changes with CountStand, what comes across and what stays behind, and how the switch fits in one weekend.

The short answer Your menu comes across, set up with you: items, prices and categories from a spreadsheet, a photo of the printed menu or a PetPooja export. Historical orders do not; they stay with your old system. The switch is planned as one weekend, with the first service on CountStand on the Monday.

01Where you are coming from

Every way of billing gets something right.

Three ways restaurants bill today, what each one does well, and how its menu comes across.

  • A desktop POS at the counterIt bills fast and the staff know it by heart. If it can export the menu as a spreadsheet, that is how the menu comes across. On CountStand the till runs in a browser on any screen, and billing goes on when the internet drops.
  • A billing app on a tabletQuick to start and clean to read. An export of its menu comes across the same way. On CountStand the kitchen screen, stock by recipe and the month’s GSTR-1 file sit in one system, at the two prices on the pricing page.
  • A register and a spreadsheetFree, and completely yours. A photo of the printed menu is enough to start. CountStand keeps the record, adds up the GST as you bill, and lets you export everything you put in.

02What moves across

What comes with you, and what stays behind.

The menu is the work, and we do it with you. The order history is the one thing that does not move.

  • Your menu comes acrossItems, prices and categories, from a spreadsheet, a photo of the printed menu or a PetPooja export. We set it up with you. An import only ever adds: nothing already on the menu is changed.
  • Two things to check after an importAnything not clearly marked non-veg comes in as veg, and pork, beef, lamb and crab are among those. A row with no tax column comes in at 5% GST.
  • Tables and the printer, with youTables by zone in one step, and thermal printers on your network, added by their address, printing through the print agent on the counter computer.
  • A login and a PIN for each personEach person gets a role and a PIN of their own. A PIN two people share is refused, so every approval names one person.
  • Your order history stays behindHistorical orders from your old system are not imported, and CountStand’s reports start with your first bill on it. Export what you need from the old system before you switch.
  • Delivery-app orders: not at launchCountStand covers dine-in and takeaway. Orders from the delivery apps are not open at launch, and nothing is charged for them.

03The switch

One weekend, planned.

A plan with no closed day in it: the menu in the week before, the rest at the weekend, the first service on Monday.

  • You apply, and we write backwithin two working days
  • Your menu goes in, set up with youthe week before
  • Tax details, tables, the printer and the print agentFriday
  • A login and PIN for each person, and the first-bill checksSaturday
  • The old system closes its last day, and you export what you needSunday night
  • The first service on CountStandMonday

Questions

Switching, answered.

Ready to run your
restaurant smarter?

Open now by invitation, for one outlet or many. We reply within two working days, and one outlet’s first 30 days are free.