Gift cards and store credit, issued and redeemed cleanly
A gift card is money you owe the guest, so issuing and spending it runs on the same checked, logged path as every other rupee on the bill.
CountStand issues gift cards and store credit and redeems them at the counter on the very same verified payment path every bill uses, so spending a card is checked and booked exactly like a card or UPI tender, never a manual discount. Every issue and every redemption is logged for audit, promo codes are supported, and store credit lets you settle a refund without cash leaving the drawer.
What a gift card has to get right
Because a card is a promise you will honour later.
Issue cards and store credit
Load a gift card for a walk-in buying a present, or park store credit on a regular’s account, both become spendable balances the counter recognises at the next visit.
Redeem on the verified path
A card is spent through the same checked payment flow as cash, card and UPI, so redemption is a proper tender on the bill, not a discount someone types in by hand.
Every load and spend logged
Issuing and redeeming both write an audit line, so a balance can always be traced: who loaded it, when it was spent, and what is left, no quiet leakage from the float.
Promo codes and cashless refunds
Run a promo code for a campaign, and when a guest is owed money, return it as store credit so the value stays with you and no cash leaves the drawer.
Why must redemption use the same path as billing?
A gift card is a liability, money the restaurant already took and now owes in food. If redemption is bolted on as a manual discount, that liability is invisible: staff can key a round number, balances never quite tie, and a card worth ₹500 can somehow buy ₹800 of dinner. The gap between what was sold and what was honoured is exactly where gift-card fraud and quiet write-offs live.
Running redemption through the same verified path the rest of billing uses closes that gap. A card is checked before it is spent, the exact balance is drawn down to the paise, and the tender sits on the bill like any other. Because the balance is real and the flow is validated, a ₹500 card buys ₹500 of food, no more, and the liability shrinks by precisely what the guest ate.
How does store credit keep cash in the drawer?
When a dish goes back or an order is cancelled, the reflex is to hand cash across the counter, and that cash is gone, along with the guest, often for good. Store credit offers a different close: the amount owed is parked on the guest’s account as a balance they can spend next time. The drawer stays intact, the books still balance, and the money is set to return as another visit.
Every one of those movements is logged. Issuing the credit, spending it, topping it up, each writes an audit line, so a manager can see why a balance exists and where it went, and no one can quietly mint credit for a friend. Promo codes ride the same rails for campaigns. The result is a value system a small restaurant can actually trust: generous to guests, but never a hole in the float.
Asked by owners like you
Can I sell gift cards and store credit?
Yes. You can issue a gift card for a guest buying a present and park store credit on a regular’s account. Both become spendable balances CountStand recognises and draws down at the counter on the next visit.
How is gift-card redemption kept honest?
Redemption runs on the same verified payment path as every other tender, and each issue and spend is logged for audit. A card is checked before use and drawn down to the exact paise, so balances always tie out.
Can I refund a guest without giving cash?
Yes. Issue the amount owed as store credit instead of opening the drawer. The value stays with you as a balance the guest can spend later, the refund is logged, and the day’s cash still reconciles.
Do promo codes come with it?
Yes. Promo codes are supported for campaigns and run on the same audited rails as gift cards and store credit. All of it ships inside CountStand at ₹999/mo per outlet, 30-day free trial, no card.
Give value you can always account for
Issue, redeem and refund on one audited path, try gift cards and store credit free for 30 days.
30-day free trial · No card · From ₹999/mo per outlet