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Zomato and Swiggy commission calculator

This Zomato and Swiggy commission calculator shows what the apps really keep each month, once ads, discounts, the payment fee and GST are counted.

The short answer The commission in your contract is only part of what a delivery app keeps. Add the ads you buy, the discounts you fund, a payment fee, and 18% GST on the app’s fees, which a restaurant on 5% GST cannot claim back. On a ₹500 order at 24% commission, with a ₹20 discount you fund and a 1.8% payment fee, about ₹328 reaches you: 34% has gone.

What the apps keep

Kept by the apps, of every order
36.3%
Reaches you, per order
₹286
Kept by the apps, a month
₹1,96,258
Kept if 1 in 5 came direct
₹39,252 a month

The model: commission, ads and a 1.8% payment fee, each with 18% GST, which a restaurant on 5% GST cannot claim back; plus the discounts you fund, which carry no GST. A month is 30 days. The 1-in-5 line assumes those guests order at your counter or by phone and collect, paying no app. Contracts differ: check one weekly payout statement against this.

  • 18%GST on the app’s commission, ads and feea cost, with no credit at the 5% rate
  • 34%of a ₹500 order goes in the worked example24% commission, a ₹20 discount, a 1.8% fee
  • ₹328reaches you from that ₹500 orderbefore packing and food cost
  • Dine-inand takeaway are what CountStand bills todaydelivery-app orders are not open at launch

01In detail

Where does the money go on a delivery-app order?

Take a ₹500 order. Commission at 24%: ₹120. A discount you fund: ₹20. A payment fee of 1.8%: ₹9. Then 18% GST on the app’s fees, the commission and the payment fee: ₹23.22. About ₹328 reaches you, and 34% of the order has gone, not the 24% in the contract.

The discount carries no GST: it lowers the price, it is not a fee the app charges you. Ads do carry GST, because the app sells them to you.

None of it is hidden. It is spread across the lines of a weekly payout statement. The number that sums it up is total deductions ÷ order value, and that is what this calculator works out.

How much does that cost in a month?

Forty app orders a day at ₹450 is ₹5,40,000 of orders a month. At the calculator’s starting values, 24% commission, 5% ads, no discounts and the 1.8% payment fee, the apps keep 36.3%: ₹1,96,258 a month.

That is not an argument against the apps. They bring guests and riders you would otherwise pay for. It is an argument for knowing the rate and managing it: negotiate on volume, switch off ads that do not bring orders, and check every discount you fund.

What does moving orders off the apps save?

Guests who already know you do not need an app to find you. An order at your counter, or a phone order the guest collects, pays no commission. If one in five of today’s app orders came that way, you would keep a fifth of the monthly figure: ₹39,252 at the starting values.

That assumes those guests spend the same and collect the food themselves. If your own rider delivers, take the rider’s cost off.

CountStand bills dine-in and takeaway, with a UPI QR for the exact amount that pays into your own account. Swiggy and Zomato orders are not open at launch: CountStand does not take them or reconcile their payouts.

02Questions

Questions about app commission.

Keep the orders that come to you.

Counter and phone orders go on the same till as dine-in and leave as numbered GST bills, with nobody taking a cut. Open now by invitation, and the first 30 days are free for one outlet.

From ₹2,999 a month per outlet, plus GST