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From the till to the pass

KOT software that keeps the kitchen and the bill together

With KOT software, every round fires as a numbered ticket to the station that cooks it, and nothing the kitchen made can quietly drop off the bill.

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Last reviewed 1 Oct 2026

The short answer KOT software sends each kitchen order ticket from the till to the station that cooks it, the moment the round is fired. In CountStand a takeaway of food and coffee becomes two KOTs, one for the kitchen and one for the bar, each numbered and printed at its station or shown on the kitchen display. A fired line cannot be edited, only voided and added again, and a cashier’s void needs a manager’s PIN and a reason. In Single, ₹2,999 a month, or ₹2,549 paid yearly.
K41K40#184PIN1Till2Kitchen K413Bar K404Manager PIN
  1. 1TillOrder #184 fires: food to the kitchen, drinks to the bar
  2. 2Kitchen K41The paneer, dabeli and dhokla, on the kitchen’s printer
  3. 3Bar K40The coffee and chai, on the bar’s own printer
  4. 4Manager PINA cashier’s void needs a manager’s PIN and a reason
Fig. 0One takeaway at Akira, Surat, a sample outlet: from the till and back to it for a manager’s PIN.
  • K41one number on the chit and on the screen
  • By stationfood to the kitchen, drinks to the bar
  • Lockeda fired line is voided and re-added, never edited
  • PINa manager’s, for every void a cashier needs
Fig. 1One order, two ticketsOrder #184 and the board around it · sample tickets from Akira
Fig. 1Two tickets at 1:42 pmSample tickets
  1. 1One order splits by station.#184 sent the paneer, dabeli and dhokla to the kitchen as K41, and the coffee and chai to the bar as K40.
  2. 2Numbers count up as rounds are fired.K37 to K43, in the order they left the till.
  3. 3A dine-in ticket leads with its table.Table 7, then the station, the service and the bill number, #179.
  4. 4A recall is marked, not hidden.Table 9’s pizza came back: the ticket says recalled, and its clock restarted.

01At a glance

What a KOT system has to get right.

  • Each round is its own ticketAdd a round to a running table and only the new dishes go to the kitchen, under the same bill.
  • Routing is set per dishEach menu item carries its station, such as the bar or the kitchen, and each station is mapped to its printer.
  • Printer or screen, per stationEach station prints its tickets on its own network printer, shows them on the kitchen display, or both.
  • What was fired stays firedA sent line cannot be changed in place. Void and re-add leaves both on the record.
  • Course and seat travel with the dishCourse 1 to 6 and the seat number go on the ticket, with the cook note and any allergy.
  • The rush does not wait for the routerThe till keeps taking orders. Each round’s KOT waits in its queue and prints, in order, when the line returns.

02In detail

What is a KOT, and why does it matter?

A kitchen order ticket is the instruction between the person who took the order and the person who cooks it: the table or order number, the dishes, the portions, the notes and the time. It lets service carry on while the kitchen works its queue, and it is the record that ties every dish cooked to a bill.

That record is where money leaks. A dish cooked but never billed, or billed and then voided after the guest paid, leaves the stock gone and the sale missing. KOT software closes the gap by numbering every ticket and refusing quiet edits.

How does CountStand handle voids and reprints?

A cashier cannot void or discount alone. A manager types their own PIN and gives a reason, and both are recorded against the manager. A PIN shared by two people is refused, and so is the PIN of someone who has left. Reprinting a bill asks for a reason too; the first print never does.

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Restaurant theft prevention

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03Questions

Questions about KOTs.

04Also for the kitchen

Number every ticket from tonight.

KOTs, station printers and the kitchen display are in Single.

From ₹2,999 a month per outlet, plus GST

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