Delivery-app payouts
Swiggy Zomato reconciliation software, and why it waits
A delivery payout is never the sum of the orders. This page explains what sits in the gap, and what CountStand does about it at launch: nothing yet.
Last reviewed 1 Oct 2026
- 1HatchOff at launch: no delivery-app orders, no payout matching
- 2PayoutChecked per order, not as one total; built for Pro, switched off
- 3Dine-inDine-in and takeaway are what CountStand runs today
- Offat launch: no delivery-app orders, no payout matching
- No planhas it in this version, and nobody is charged for it
- Dine-inand takeaway are what CountStand runs today
- Per orderis how a payout should be checked, not as one total
01At a glance
What to check on a payout statement
- Every order is thereCount the orders the statement settles and set them against the orders your kitchen made for that platform in the same period.
- Commission on the right baseCheck which total the commission is charged on, and at what rate, against your contract.
- Each fee on its own lineEvery fee should appear as a line you can match to a clause in the contract.
- Discounts you agreed to fundA promotion you signed up for comes off your payout. One you did not agree to should not.
- Cancellations and refundsCheck who carried the cost of each cancelled or refunded order, and why.
- What reached the bankThe amount credited should match the statement’s net payout for that period.
02In detail
Why does a delivery payout need checking at all?
The money that reaches your account has been through several hands. A dish’s menu price is reduced by commission, then by fees, then by discounts and the odd dispute, and the statement folds all of it into a few totals. Unless each order is matched to the line that settled it, a dropped order or a commission charged on the wrong base disappears into a number too large to check by eye.
Reconciling rebuilds what you were owed from the orders you served and compares it, order by order, with what was paid. The gap is then explained rather than accepted.
What does CountStand do about delivery apps today?
Nothing, on purpose. The first restaurants on CountStand run dine-in and takeaway, and the product does not take Swiggy or Zomato orders into the till or read their payouts. A page that implied otherwise would be selling something nobody can switch on.
Reconciliation is built and switched off, and it is not in this version on any plan, so nobody is charged for it. Until it opens, the checks above work on a printed statement, and the commission calculator shows what one order really nets.
03Questions
Questions about delivery-app payouts
Not in this version. Payout reconciliation is built and switched off, and no plan includes it yet.
No. At launch CountStand covers dine-in and takeaway, and delivery-app orders are not taken into the till.
Match the statement order by order against what your kitchen made, then check each deduction against your contract: commission, fees, discounts you agreed to fund, and refunds.
No. It is not in this version, and no plan charges for it.
Start with the counter
Dine-in and takeaway, open now by invitation. Reconciliation is not in this version, and no plan charges for it.